If you made the redemption on the correct site and you did not receive the email with the activation key, check for the e-mail in all of the folders below:

- Inbox;
- Quarantine folder;
- Spam;
- Junk.

If you still cannot locate the email with the McAfee activation key, please contact us by online chat, email or phone so we can resend it.

Access the link for chat and ticket: https://suporte.grupo.biz
E-mail: suporte@grupo.biz
Telephone: +55 (11) 4200-3100

Support from: Monday to Friday from 09:00 to 18:00